Symptom
When starting the content uploader, an error message is displayed that an unexpected error occurred. The error message indicates 'java.lang.OutOfMemoryError: Java heap space'.
Resolution
In order to resolve the symptom mentioned above, please try one of the folllowing suggestions
- Install a new version of Java on your computer. Please visit the Java SE Runtime Environment 8 Downloads website to download the latest supported version of Java on your computer.
- Increase the Java memory for the content uploader / management module. For more information on this, please read Increase Java memory for the content uploader / management module.
If none of the above mentioned methods resolve the issue, please contact Zeticon support.
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